FilmGleam

Privacy policy

Last updated: November 1, 2026

Who to contact

FilmGleam is an app for digitizing photographic negatives. For questions about your data, write to [email protected].

Your photos on your phone

Scanning, negative conversion, cropping and conventional adjustments run on your device. Your gallery stays on your phone: signing in does not upload or synchronize it.

We use the camera and the images you choose when you use these features. You can revoke camera permission in Android settings. FilmGleam does not request your contacts, microphone or location, and includes no advertising or behavioral analytics.

Your account and AI credits

Google sign-in gives FilmGleam your account identity, email address and display name, when available. We use them to recognize your account and provide online features. We do not receive your Google password or access to Gmail, contacts or Google Photos.

We keep your credit balance, credit usage and AI request history to deliver results, recover interrupted requests, avoid duplicate charges and prevent abuse. These account records remain while your account exists and are removed from our active service when account deletion is completed.

Google provides sign-in. A cloud storage provider operates our online service and stores account data and temporary photos. They also process connection information to provide and protect those services. See Google's sign-in service privacy information and cloud provider's privacy information.

When you use generative AI

Only when you start an AI enhancement or colorization, the selected photo is sent through our service to a generative AI service to make the requested edit. We send the photo and editing instructions, not your Google email or display name. The photo itself may contain personal information. Connections are encrypted.

Under the current provider's standard data controls, submitted content is not used to train its AI by default. Its safety logs may retain content for up to 30 days, or longer for security or legal reasons. This is separate from our temporary storage. See AI provider's data and retention information.

AI can change details, and colorization interprets colors rather than verifying the original colors. Local scanning and editing work without using AI.

Temporary photos

The photo sent for AI and its result are stored privately. They are not published; access to the result requires your account.

Access expires 2 hours after the AI request is created. Expired photos are removed by periodic cleanup. Deletion may take longer during an outage or a backlog, so we do not promise physical deletion at an exact instant. The AI provider's separate retention rules still apply.

A result already saved on your phone remains there until you delete it. FilmGleam does not provide a cloud photo archive.

Deleting your account

Open the app's account screen, choose Delete account (Eliminar cuenta in Spanish), confirm and verify the same Google account again. If interrupted, choose Continue deletion (Continuar eliminación). You can also request deletion by email.

This removes your FilmGleam account, credit and request records, and temporary photos from our active service, and starts removal of the sign-in record held by Google. It does not delete your Google account.

What may remain

• Recovery copies: deleted account records may remain in recovery copies. The current recovery window is up to 7 days; this is not a promise of physical erasure at an exact time.
• Sign-in provider: Google's sign-in service states that removal of authentication data from its live and backup systems can take up to 180 days. Its privacy information explains its separate retention rules.
• Safety records: a record without your name, email or photos temporarily prevents an old session from accessing a deleted account. It expires after 2 hours and is removed during cleanup. General usage totals that do not identify your account may remain.
• AI provider: deleting FilmGleam does not immediately erase content from the AI provider's safety logs. Its rules above apply.
• Photos on your device: account deletion does not remove local gallery photos, the app's trash, or copies exported to Photos, files, backups or other apps. Delete those on your phone or through the relevant service.

Signing out or uninstalling alone does not delete your online account. Clearing app data or uninstalling removes its internal storage. Automatic backup of internal app data is disabled; copies made through other apps depend on your settings there.

This website and email

The website stores only your chosen language preference in your browser. Clear this site's data to remove it. We add no advertising cookies or marketing analytics.

Contact email is handled by Proton Mail, under its privacy policy. We keep inquiries and any attachments for as long as needed to respond and follow up, unless the law requires otherwise. Do not send passwords or verification codes. Our providers may process data outside your country.

Your choices

You can remove local photos, revoke permissions and contact us to request access, correction or deletion of your account information or messages. We cannot recover or remotely delete photos stored only on your phone. We will publish policy changes here and update relevant notices in the app.